Retail banking loan portfolio equilibrium mix: a Markov Chain model analysis.
Abstract: The variance analysis of actual loan sanctions with the non-documented method of loan allocation of the selected retail bank, over a period of 24 months, revealed that there is a scope to improve their income earnings. Realizing its importance Markov Chain Market Share model was applied to inter...

Wachovia chooses March DVRs.
March Networks[TM] DVRs and Enterprise Management Suite software have been selected by Wachovia Bank, N.A. as the standard digital video surveillance system for Wachovia's retail banking facilities and international corporate offices. Wachovia selected the products and optional Banking Assistant software module following a thorough product evaluation process conducted by...

Development of the relationship management survey: a tool for assessing performance and career success of professional service professionals.
ABSTRACT Professional service professionals (PSPs)--such as management consultants, public accountants, and investment bankers--must satisfy the increasing demands of their clients, the changing demands of their leaders, and the developmental needs of staff. Professional service firms (PSFs) are both creating and responding to the pressures faced by their...

Greater international links in banking--challenges for banking regulation.
Some recent trends in bank regulation are examined, with particular focus upon the issues raised by multinational banking for collaboration between banking regulators. The experiences of the European Union and of Australian and New Zealand are outlined in order to illustrate the difficulties involved and prospects for harmonisation. ...

Service loyalty measurement scale: a reliability assessment.
Abstract: This research article demonstrates the application of Confirmatory Factor Analysis (CFA) in the scale development process of measuring the construct Service Loyalty (SERVLOYAL). The conceptualization of SERVLOYAL is presented, the dimensions forming the SERVLOYAL construct are figured out. The nitty-gritty of CFA is discussed. And the results of...

Surviving the global downturn: Moin A. Siddiqi reviews the performance of the region's banking institutions. (Arab Banking Report).
The major Arab banking groups recorded decent if not spectacular results in 2002 despite the global economic slowdown of the past two years, declining net interest income thanks to lower US interest rates and rising geopolitical uncertainties in the Middle East and North Africa (MENA) region. Of...

The decline, flexibility and geographical restructuring of employment in British retail banks.
This paper discusses the nature and determinants of recent employment decline and restructuring, including geographical restructuring, in British retail banks. As Cressey and Scott (1992: 83) have noted, 'the 1990s seem set to be a watershed of far-reaching staffing changes for the banking industry'. Since 1989, dramatic newspaper headlines and...

Mid-East banks enter new era.
THROUGHOUT THE Middle East banks are rebuilding through technology, replacing ten-year-old core systems in a bid to offer their retail customers a broader range of services and automated access to the bank. Technology is a key strategic weapon for retail banking in the region, with automated teller machine's (ATMS)...

PROCEEDING WITH CAUTION.
Buoyed by excellent profits and increased lending opportunities in 1997, banks in the Gulf are preparing for a spate of changes that are likely to dramatically affect the sector during the next few years. Opportunities are growing for the well managed institutions to take a larger regional...

Competitive service.
NEW DEVELOPMENTS, emanating from both the banking community and the Egyptian government, are bringing Egyptian retail banking up to international standards. This year, Banque Misr, Egypt's largest, launches a new Visa card for both local and international currencies. Misr, and the first Egyptian bank to offerk a dual Visa...