Is your unit a Beacon of excellence?
[ILLUSTRATION OMITTED] The AACN Beacon Award for Critical Care Excellence shines national recognition on units that attain high standards for quality, exceptional care of patients, and healthy, humane and healing work environments. The Web-based application process asks you to evaluate your critical care unit in...

Bus drivers are difficult to find, keep, schools say.
Byline: Anne Williams The Register-Guard Eugene retiree Joe Levell drives a school bus because he loves being around kids and appreciates a little extra spending money. "Plus my wife said, `You need to get out and do something,'?" added Levell, who owned a business and...

RP call center seat capacity projected to grow 23% in 2008.
Byline: Emmie V. Abadilla The country's contact center industry is growing extraordinarily, with seat size projected to increase by 23 percent, close to 30,000 more, from the present 129,000 seats to 159,000 in the next 12 months. However, the high attrition of 26 percent for...

Institute of medicine details geriatric care ills.
WASHINGTON -- The U.S. health workforce, including physicians, is "woefully unprepared" to deal with the coming onslaught of aging Americans, according to an Institute of Medicine panel that cited poor training and perverse payment incentives in geriatrics as among the chief problems. Headed by Dr. John Rowe,...

Healthy Staff = healthy practice.
ORLANDO, FLA. -- Two years ago, Brian N. Henry, M.D., decided to motivate his entire staff at Due West (S.C.) Family Practice to take 10,000 steps a day toward better health. Hundreds of walked miles later, Dr. Henry not only has a healthier staff, but also has...

Library is seeking community policing presence.
Byline: Karen Trainor BROOKFIELD - Police Chief Ross B. Ackerman has notified patrolmen of a request from Merrick Public Library Trustees for periodic policing of the library at 2 Lincoln St., selectmen learned Tuesday. No reason for the request was stated in the chief's letter...

PCCI launches development institute.
The Philippine Chamber of Commerce and Industry (PCCI), in its bid to further strengthen its 99 local chambers and 126 industry associations, recently launched the Philippine Chamber Development Institute (PhilCDI) to provide an institutionalized training program for the organization's business network all over the country. The PhilCDI...

Retiring the generation gap; how employees young and old can find common ground.
9780787985257 Retiring the generation gap; how employees young and old can find common ground. Deal, Jennifer J. John Wiley & Sons 2007 260 pages $27.95 Hardcover HD4901 Drawing on seven years...

Urinary incontinence improved by team approach.
HOLLYWOOD, FLA. -- The only significant difference between nursing facilities that perform well on urinary incontinence management and those that do not is the presence of a quality improvement team, according to research presented at the annual symposium of the American Medical Director's Association. Dr. Larry W....

Looking for talent in all the right places: " ... how can management identify those who have potential to improve and work with them toward the accomplishment of that goal?".
IT USED TO BE that managing sale-speople looked like the juggler spinning plates in a circus. The plates that were spinning fast (the top producers) were left alone, and those that were wobbling (mediocre to poor producers) received constant attention. Those days are long gone. Competition is hitting on...