Banks more likely to achieve organic growth with a formal plan, study says.
The best way for a bank to achieve organic growth is to have a formal strategy that focuses on four areas: customer retention, customer service, employee satisfaction and customer profitability. These are the conclusions of a new study by the financial services practice division of PA Consulting...

On keeping good employees.
Editor's note: Here we go again, adding more useful material to your monthly Journal. We developed this new monthly column, "Excellence in Management," in response to your feedback that information on this ever-important topic would be useful to you. Many of you have also expressed - with great emphasis...

Employee retention not high priority.
With the job market improving, workers may be tempted to test new waters--and many companies are proving lax when it comes to staff retention. Only half of advertising and marketing executives polled by The Creative Group, Menlo Park, Calif., a specialized staffing service providing marketing, advertising, creative, and web...

Nursing morale: what does the literature reveal?
Abstract There is increasing attention to nursing workforce issues such as recruitment, retention, turnover, workplace health and safety issues and their impact on quality patient care. A number of these problems have been linked to poor morale. While there has been a lack of consensus on the...

Verizon Wireless Adds 1600 New York Metro Area Employees in 2006.
Customer Growth Fuels Company's Continued Search for Qualified Candidates Bilingual English-Spanish Skill in High Demand ORANGEBURG, N.Y., Dec. 21 /PRNewswire/ -- In a continuing effort to keep pace with demand for the company's wireless voice and data products and services, Verizon Wireless today announced that it recruited...

Verizon Wireless Adds More Than 300 Philadelphia Region Employees in 2006.
Customer Growth Fuels Company's Continued Search for Qualified Candidates Bilingual English-Spanish Skill in High Demand TREVOSE, Pa., Jan. 4 /PRNewswire/ -- In a continuing effort to keep pace with strong demand for the company's wireless voice and data products and services, Verizon Wireless today announced...

Do you need workforce planning to succeed?
WORKFORCE PLANNING is becoming one of the most essential topics for chemical industry executives and HR managers today. "What is it, and how will it benefit my company?" you ask. Simply put, workforce planning is the process by which a company ensures that it has the appropriate number of...

Family provisions at the workplace and their relationship to absenteeism, retention, and productivity of workers: timely evidence from prior data.
Introduction Changes in family structure and in the number of mothers working full- or part-time have altered employment patterns, the composition of the work force, and the roles that mothers and fathers perform in families. The new 24-7 economy, the mixing of traditional gender roles, and the...

Retention strategies vital to combat nursing turnover rates.
Annual nursing turnover rates in public hospitals had now reached an average of 40 percent, according to a new study conducted by the University of Auckland and funded by the Ministry of Health in partnership with the Health Research Council. Nineteen medical and surgical units in public...

Retaining rural social workers: an Australian study.
Abstract Problematic staff turnover of social workers and other human service professionals has plagued rural communities, employers, employees and their families, and led to significant financial and human costs. This paper reports the findings of a two year longitudinal study of 194 Australian rural social workers and...