Next generation speech technology: maximizing your revenues.
While automated speech has enjoyed widespread use in direct response marketing, its full utilization is now being realized in revenue-generating functions. Advancements in speech have opened the door for intuitive speech technology (IST)--the next generation in interactive voice response (IVR) systems--to be used in lead-generating, upselling roles. As a...

Job satisfaction among high school athletic administrators.
Coaching and supervising high school sport programs can be a rewarding but stressful career. Many researchers have identified a close relationship between occupational stress and job satisfaction, or how one feels about the job(Burke 1971; Buck, 1972; Howard, 1978). Most studies of job satisfaction in education have...

Change can open door for business.
Byline: Rusty Rexius and David Funk For The Register-Guard A buzz is growing throughout Eugene. Mayor Kitty Piercy's timely Sustainable Business Initiative has more than 300 business, civic and government leaders already involved, and calls come in daily as others ask how they can participate. The Register-Guard...

Encouraging school success through family involvement.
As schools in the 21st century face mounting levels of accountability, educators increasingly are called upon to measure and document student success. In light of such efforts, institutions are charged with an array of decisions regarding curriculum, assessment, and the various means through which to augment student learning. While...

Living by the word: a generous boss.
Sunday, September 18 Matthew 20:1-16 ONE OF MY friends once complained about the "unfairness" of her parents-in-law. Her husband was a first son who was competent in his work and conscientious in his care of his old parents. The point of discontent had to do with the...

Managing a global workforce; challenges and opportunities in international human resource management.
9780765610706 Managing a global workforce; challenges and opportunities in international human resource management. Vance, Charles and Yongsun Paik. M.E. Sharpe, Inc. 2006 399 pages $59.95 Paperback HF5549 Perhaps the most important...

No "ouster calls" for Alabastro - UNIDEA.
The Department of Science and Technology (DoST)'s UNIDEA (United DOST Employees Association) yesterday said that it is not calling for the "ouster" of Secretary Estrella Alabastro contrary to earlier reports as it clarified that it has only recommended to President Arroyo that the next DoST chief should come from...

Today's young managers want career planning, challenges.
The media have made much of the career expectations of the so-called Generation X, people born in the late '60s and early '70s who are now in their late 20s and 30s. Unlike baby boomers, the story goes, Gen Xers are not loyal to employers. That appears to be...

Job satisfaction hinges on boss.
Getting along with the boss is more important than pay or benefits when it comes to happiness at work, suggests a survey by Accountemps, a Menlo Park, Calif.-based specialized staffing service for temporary accounting, finance, and bookkeeping professionals. Forty-three percent of executives polled say employee job satisfaction is most...

Management malpractice; how to cure unhealthy management practices that disable your organization.
1593373503 Management malpractice; how to cure unhealthy management practices that disable your organization. Hickman, Craig R. Platinum Press 2005 262 pages $19.95 Hardcover HD70 Consultant Hickman offers practical advice for preventing...